Radiant Body Thermography Appointment Policy
Arriving late will deprive you of valuable education time if you are new to quality thermography. To avoid delaying the next client, your session will end on time and you will be responsible for the full session cost. While we will make every effort to perform your entire session in the remaining scheduled time, we reserve the right to reschedule your appointment if we feel there is not enough time to give you quality service and not keep other clients waiting. Arriving more than 15 minutes late may result in cancellation of your appointment and cancellation fee.
Reminders
We do not send reminders nor do we make phone call reminders. If you need reminders, please create them for yourself upon scheduling your appointment. Not receiving a reminder is not a valid reason for missing an appointment.
Cancellation Policy
If you need to cancel an imaging appointment, please contact us 24 hours in advance of your scheduled time. All cancellations with less than 24 hours’ notice are subject to a cancellation fee. This courtesy enables us to compensate others for their space and/or time, and maintains a higher availability of our time for you as well as for others. By scheduling an appointment, you are agreeing to our cancellation policy. If you do not arrive at your scheduled appointment without providing notification, the service will be considered rendered and you will either be charged the full amount of the service or the cancellation fee, whichever is greater. Patients arriving more than 10 minutes late may result in a shortened appointment or a cancellation if there is not enough time to complete the service.
Gift Certificate & Gift Card Policy
Gift Certificates and Gift Cards are non-refundable and cannot be redeemed for cash or gratuities.
Payment Policy
Payment for services is due at the time of service. All services are final sale; there are no refunds or credit issued for any service. Under some circumstances, we may be able to give store credit in the event the client cannot do the purchased service. We accept Cash, Check, Discover, Visa, Venmo, Paypal, MasterCard and American Express. All prices are subject to change without notice.
Prices & Promotions
We are committed to continuously expanding our services to ensure we bring you the latest and greatest technology. Although we make every effort to keep our prices competitive and affordable, and our website updated accordingly, please note that prices are subject to change at any time without notice.
Refund Policy
We do not offer refunds on services rendered unless we fail to deliver the purchased service.
Practice-Patient Relationship
We love our clients and we reserve the right to refuse service at any time, to anyone, for any reason.
Full Disclosure
Our #1 goal is for you to be happy with our service so that you will sing like a canary to all your friends and family. We think you will love the insight you will achieve into the actual physiology happening in the breast. We believe in full disclosure and informed consent which means we strive to ensure that you understand the service that you receive and the benefits as well as its limitations, which are small and few but necessary to know.
If you have any questions, at any time, please ask!
We are here to help!